Hello Team, as you all know soon we’ll be heading to Jordan to meet with Ahmed Selman Khalaf Al-Hamed who is the chairman of Jordanian Mottaa Company. In Jordan customs are very different so I would just like to review this topic and go over the proper etiquette for when we are there. Please be sure to also do further research on your own. First thing is first will be attire for the meetings. Jordanians dress very conservatively and professionally for work. For men, conservative business suits are recommended. Women are required to wear high necklines, sleeves at least to the elbow and preferably long skirts below the knee. When entering a meeting, general introductions will begin with a handshake. You should greet each of your Jordanian counterparts individually, making your way around the room in an anti-clockwise direction. Men should avoid shaking hands with a woman unless they offer it first. It is important to maintain eye contact. Women do not tend to make direct eye contact with unknown men in order to avoid unwanted attention. Initial business meetings are often a way to become acquainted with our future clients. They are generally long in duration and discussions are conducted at a leisurely pace over tea and coffee. It is considered impolite to jump right into business in Jordan. Body language will also be very important in this matter. By opening our hands we show that we will harm nobody, smile face is a good manner to start a dialogue, talking with an open palms and using a good eye contact indicate that we are interested in the conversation, these movements indicate positive body language. But negative body language can be observed by moving around, playing with things, and rubbing your fingers indicate nervousness and boredom. You will learn someone’s title by how other’s address them or how they introduce themselves. As a foreigner you will be called Mr/Mrs and your first name. Jordanians are often addressed with titles such as Dr, Professor, Chairman, Your Highness, etc. Teachers, engineers and some other professions also carry titles which are used. Appointments are necessary and should be made several weeks to one month in advance. When meeting with government officials, a firm date will not be settled upon until you are physically in the country. Try to schedule meetings in the morning. You should arrive at meetings on time, although it is an accepted custom to keep foreigners waiting. It is not uncommon to have a meeting cancelled once you arrive. Meetings are generally not private until after a relationship of trust has been developed. This means you may expect frequent interruptions. Others may wander into the room and start a different discussion. Decisions are made slowly. Do not try to rush the process. Most decisions require several layers of approval. It takes several visits to accomplish simple tasks. Jordanians are tough negotiators and demand patience. Business is hierarchical. Decisions are made by the highest-ranking person. It is a moral requisite for the rich to give gifts to the poor. Among equals and partners, gift giving should in a perfect world being that each person gets a gift. In formal settings, the giving of a gift is a powerful way of honoring the other person. In these types of settings, the gifts are have symbolic value and would rarely go beyond 40 USD. During or at the completion of the agreement process in a business contract it may be a good opportunity to offer a special bonus to be added on to the deal or contract. In all cases, avoid giving gifts to your business partners. Also, avoid giving gifts that are of a large enough value to be thought as if you were giving a gift to a charity.